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IT News and Implementation

  • Electricity consumer can avail following services online , Consumers need not come to the office of department for following services- Bill correction, Address Correction, Mobile number and email id updation, Category change, Ownership Change, Meter related request, Load Change request and Connection Permanent Disconnection (PD) Request of Urban/ Rural Consumers. 
  • Jhatpat Portal New Connection Application edit Facility is available for-
       (i) Improving Consumer services.
       (ii)Reducing rejection of New Connection Application.

  • Whatsapp IVR – Electrictity Consumers can avail services by “Opting In” to Whatsapp.
    • UPPCL Chatbot – Electrictiy Consumers can find services of Electricity through UPPCL Chatbot.